Pio G

Signed in as:

filler@godaddy.com

Account

Terms and Conditions

Terms and Conditions

Welcome to Pio-G! These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By using Pio-G’s platform, you agree to abide by these Terms. If you do not agree with any part of these Terms, we kindly ask you not to use our services.

1. Services and Transactions

Pio-G offers premium-quality mineral water products via our website and authorized distributors. We reserve the right to:

Withdraw, suspend, or modify any part of our services at our sole discretion and without prior notice.
Cancel or refuse any order due to pricing errors, stock availability, or other unforeseen issues.
Process payments securely through verified payment gateways.

2. Accuracy and Availability

We make every effort to ensure the information on our website is accurate, complete, and up to date. However, Pio-G is not liable for:

Any inaccuracies or omissions in content.
Service interruptions, website downtime, or delayed deliveries due to external factors.

3. Intellectual Property

All content, branding, packaging designs, and digital assets on the Pio-G website are the property of Pio-G and are protected by copyright, trademark, and other applicable laws. You may not:

Copy, reproduce, or modify any material without prior written consent.
Use the Pio-G brand name or logo for commercial purposes without permission.

4. User Conduct

You agree to use Pio-G’s services responsibly and lawfully. We strictly prohibit:

Any form of unlawful, abusive, or harmful behavior, including hate speech or bullying.
Sharing or distributing spam, promotional content, or malicious software.
Misusing our platform or attempting to interfere with its functionality.

We reserve the right to suspend or terminate user access that violates these terms.

5. Limitation of Liability

Pio-G shall not be held responsible for any indirect, incidental, or consequential damages arising from the use or misuse of our website, services, or products, to the maximum extent allowed by law.

6. Modifications

These Terms may be updated from time to time without prior notice. Your continued use of our services constitutes your acceptance of any revised Terms.

7. Governing Law

These Terms and any related disputes shall be governed and interpreted in accordance with the laws of [Insert Country/State], without regard to its conflict of law provisions.

Return and Refund Policy

Return and Refund Policy
Effective Date: 1.05.2025

At Pio-G, we take great pride in delivering the highest quality mineral water to our customers. Your satisfaction is important to us. Please read our Return and Refund Policy carefully before making a purchase.

1. Returns

Due to the consumable nature of our products, we do not accept returns on opened or used items. However, we will accept returns under the following conditions:

The product is damaged or defective upon delivery.
You received the wrong product or quantity.

To be eligible for a return:

The item must be unused, unopened, and in its original packaging.
The return request must be made within 7 days of delivery.
Proof of purchase (invoice/receipt) must be provided.

2. Refunds

Once your return is received and inspected, we will notify you of the status of your refund. If approved, the refund will be processed within 5–7 business days, and a credit will automatically be applied to your original method of payment.

Refunds are not applicable in the following cases:

Change of mind or incorrect order placed by the customer.
Products returned in a used or opened condition.

3. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery at [insert contact email or phone number], along with a photo of the product and your order details. We will either issue a refund or send a replacement at no additional cost.

4. Exchanges

We only replace items if they are defective, damaged, or incorrect. To request an exchange, contact us at [insert contact email/number].

5. Cancellation Policy

Orders can only be canceled within 1 hour of placement. Once the order has been processed or shipped, it cannot be canceled or modified.

6. Contact Us

For any return or refund-related inquiries, please reach out to our customer care team:

📧 Email: : piogbeverages@gmail.com
📞 Phone: + 91 95601 33396
🕒 Working Hours: 10AM -5PM